Shelter for Help in Emergency

Each year the Shelter responds to over 1,500 hotline calls, provides over 5,000 nights of safe shelter to more than 200 survivors of intimate partner violence and their dependents, and supports many other survivors through our outreach services. 

Shelter services include: 

• 24-hour crisis hotline
• case management
• court accompaniment and legal advocacy
• outreach and support to the Spanish-speaking community
• community education
• allied professional training

All shelter programs and services are free and confidential; designed to empower survivors to become self-sufficient; support survivors and their depends in breaking the cycle of abuse; and create a community that is more supportive of survivors and holds abusers accountable for their actions.

The Shelter for Help in Emergency is the only agency in the City of Charlottesville and the five surrounding counties of Albemarle, Fluvanna, Greene, Louisa and Nelson providing comprehensive services to survivors of intimate partner violence and their dependents.